Guest Information
Airconditioning units These are reverse cycle for heat and cooling – please turn off when you leave your room.
Airlines
Air New Zealand Reservation +64800737000
Flights Arrivals/Departures +6435729899
airnewzealand.co.nz
Soundsair www.soundsair.com +6435203080
info@soundsair.com +64800505005
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Airport Transport/ Blenheim Shuttles +6435775277
Wine Tours and Executive Shuttles +6435783136
Ferry Transfers Star Shuttles +64274408759
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Car Rentals Avis Car Rentals +6435728328
Budget Car Rentals +6435728700
Hertz +6435771754
Thrifty +6435729068
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Check out Check out is at 10.00am unless arranged prior. If you wish to have a late
Check out please enquire at reception, charges may apply.
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Chemist/Pharmacy Springlands Pharmacy +6425782271
131 Middle Renwick Rd open 7 days
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Damages Please advise any damages, if property is damaged you may incur a charge.
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Emergencies Ambulance, Fire and Police +64111
Wairau Public Hospital (24 hr) +6435794871
General Enquiries +6435209999
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Fire Evacuation Please familiarise yourself with the information in your room.
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Food Odours In order to avoid residual lingering food odours that may be offensive to
subsequent guests, the bringing in takeaways of strong-smelling foods is not permitted in this Motel.
If strong residual odours remain the registered guest may be charged a minimum of $100 for the cost of professional cleaning. If the room cannot be re-let until the smell is removed the registered guest will be
charged for the resulting loss of income to Two Tree Lodge.
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Internet The code is in the front page of this compendium.
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Key Please lock your room and return the key to the drop box by the office.
Maintenance Please advise any maintenance requirements to reception
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Noise In the interests of all guests, we request that you always keep a noise to a minimum
Your visitors are welcome – persons are not registered as guests are required to vacate by
10:00 pm – there are no visitor carparks, off street parking is usually available on Nelson St
Studios can only accommodate 2 guests maximum
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Office Hours 8:30 am to 7:00 pm Monday to Friday -
9.00 am to 7:00 pm Saturday and Sunday
Contact 0272201840 or info@twotreelodge.co.nz outside these times
If the office is unattended when you wish to check out there is a key dropbox
Next to the office door, please ensure your room is secured
Hours are subject to change on Public Holidays
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Outdoor Patio This is a shared patio for guest only in Rooms 1, 2 and 3
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Payment Please pay on arrival – unless pre-paid online.
We are happy to take contactless payment please advise if you wish us to do so
Please note that credit cards and contactless payments with debit cards incur a 1.95% (we accept Visa and Master Card only). here is no surcharge for EFTPOS, we are happy to email a receipt
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Pets Pets are strictly prohibited
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Restaurants Further in the compendium you will find information on some of the local restaurants.
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Recycling Please put items that can be recycling in the recycling bin in your room.
Servicing of Rooms We offer a daily service – if not required let us know. Services take place between 10:00am and 12:00pm.
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Smoking Alarms Integrated wireless smoke alarms for your safety and security.
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Smoking and Vaping You may smoke/vape in the outdoor patio area, please do not smoke around other guests.
The door leading into the Motel must be always closed. Smoking or Vaping in rooms will incur cleaning costs at your expense.
Taxi Marlborough Taxis Ltd – 24 hours +6435775511
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Takeaways/Deliveries There is no uber eats (at the time of printing this) in Blenheim
KAI4U food delivery service – must download app to order (Goggle KAI4U) 0800888839
Some restaurants do deliver – check their websites or FB pages for up-to-date details
​ Eleni catering delivers, meals $20 plus $10.00 for delivery, ordered the day prior.
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Telephones There are no landline phones in units.
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If you would like us to make a booking on your behalf that would be out pleasure.
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TV and Sky The black remote will turn on your TV – use the Sky for changing channels
The TV has been set to Hotel Mode; therefore, you will not be able to adjust the colour etc
The TVs are smart TVs remember to log out of your Netflix or Neon accounts etc.
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Wine Tours Please take a copy of the Marlborough Wine Trail and help yourself to information on wine tours.