top of page

Guest Information

Airconditioning units        These are reverse cycle for heat and cooling – please turn off when you leave your room.

 

Airlines

Air New Zealand                  Reservation                                                    +64800737000

                                                Flights Arrivals/Departures                         +6435729899

                                                airnewzealand.co.nz

 

Soundsair                               www.soundsair.com                                      +6435203080

                                                 info@soundsair.com                                    +64800505005

Airport Transport/              Blenheim Shuttles                                           +6435775277

Wine Tours and                   Executive Shuttles                                          +6435783136

Ferry Transfers                    Star Shuttles                                                    +64274408759

                                  

Car Rentals                            Avis Car Rentals                                           +6435728328

                                                 Budget Car Rentals                                      +6435728700

                                                 Hertz                                                               +6435771754

                                                 Thrifty                                                              +6435729068

Check out                               Check out is at 10.00am unless arranged prior.  If you wish to have a late

                                                  Check out please enquire at reception, charges may apply

Chemist/Pharmacy              Springlands Pharmacy                                   +6425782271

                                                 131 Middle Renwick Rd                                  open 7 days

Damages                                Please advise any damages, if property is damaged you may incur a charge

Emergencies                          Ambulance, Fire and Police                          +64111

                                                 Wairau Public Hospital (24 hr)                    +6435794871     

                                                 General Enquiries                                           +6435209999

Fire Evacuation                     Please familiarise yourself with the information in your room

Food Odours                         In order to avoid residual lingering food odours that may be offensive to

                                                 subsequent guests, the bringing in takeaways of strong-smelling foods is not permitted in this Motel.

                                                 If strong residual odours remain the registered guest may be charged a minimum of $100 for the cost of                                                                 professional cleaning. If the room cannot be re-let until the smell is removed the registered guest will be

                                                 charged for the resulting loss of income to Two Tree Lodge

Internet                                  The code is in the front page of this compendium

Key                                          Please lock your room and return the key to the drop box by the office

Maintenance                         Please advise any maintenance requirements to reception

Noise                                      In the interests of all guests, we request that you always keep a noise to a minimum

                                                Your visitors are welcome – persons are not registered as guests are required to vacate by

                                                10:00 pm – there are no visitor carparks, off street parking is usually available on Nelson St

                                                Studios can only accommodate 2 guests maximum

Office Hours                        8:30 am to 7:00 pm Monday to Friday -

                                                9.00 am to 7:00 pm Saturday and Sunday

                                               

                                                Contact 0272201840 or info@twotreelodge.co.nz outside these times

                                                If the office is unattended when you wish to check out there is a key dropbox

                                                Next to the office door, please ensure your room is secured

                                                Hours are subject to change on Public Holidays

Outdoor Patio                      This is a shared patio for guest only in Rooms 1, 2 and 3

Payment                                Please pay on arrival – unless pre-paid online

                                                We are happy to take contactless payment please advise if you wish us to do so

                                                Please note that Credit cards incur a 1.95% (we accept Visa and Master Card)

                                                There is no surcharge for EFTPOS or Debit Cards, and we are happy to email a receipt

Pets                                         Pets are strictly prohibited

Restaurants                           Further in the compendium you will find information on some of the local restaurants

Recycling                               Please put items that can be recycling in the recycling bin in your room

                                                  

Servicing of Rooms              We offer a daily service (not possible in COVID Level 3) – if not required let us know

                                                 Services take place between 10:00am and 12:00pm

Smoking and Vaping            You may smoke/vape in the outdoor patio area, please do not smoke around other guests.

                                                 The door leading into the Motel must be always closed.  Smoking or Vaping in rooms will

                                                 Incur cleaning costs at your expense.

  

Taxi                                          Marlborough Taxis Ltd – 24 hours                                 +6435775511

Takeaways/Deliveries          There is no uber eats (at the time of printing this) in Blenheim                                             

                                                KAI4U food delivery service – must download app to order (Goggle KAI4U) 0800888839

                                                Some restaurants do deliver – check their websites or FB pages for up-to-date details

                                                Eleni catering delivers, meals $20 plus $10.00 for delivery, ordered the day prior

Telephones                            There are no landline phones in units

                                                If you would like us to make a booking on your behalf that would be out pleasure

TV and Sky                             The black remote will turn on your TV – use the Sky for changing channels

                                                 The TV has been set to Hotel Mode; therefore, you will not be able to adjust the colour etc

                                                 The TVs are smart TVs remember to log out of your Netflix or Neon accounts etc

Wine Tours                             Please take a copy of the Marlborough Wine Trail and help yourself to information on wine tours

bottom of page