Covid 19 Response     

There are no Covid restrictions in place in NZ currently, we remain ever vigilant in ensure the highest standards. 

 

Thank you for choosing to stay at Two Tree Lodge in Marlborough.

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If you have any questions or concerns, please do not hesitate to contact us. 

 

We have reviewed our already rigorous cleaning and sanitising procedures to ensure the risk of spreading COVID-19 is mitigated, this includes use of products such as Viruclear.  This includes and is not limited to the following:

• Our team is always briefed with any changes to COVID alert levels and with regards to the products for sanitising along with methods and actions for their safety and that of our valued guests to ensure the highest level of always understanding and care.

• Our communal areas are limited to the office and the outdoor shared patio (for use of the Spa Studio and Deluxe Studios 2 and 3). These communal areas have increased cleaning for the benefit of all our guests.

• Hand sanitizer is available in the office and our staff have gloves, masks, and sanitizer at their disposal.

• We can offer contactless check in and out, using text communication for lockbox codes and payment can be taken via the credit card details at the time of booking, please advise if you wish to utilise this option.

• Servicing of rooms will not take place with guests present and we require 15 minutes either side of the service to air the room.

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Please refer to our cancellation policies, if you need to cancel due to Covid or any other reason. If you have booked through a an overseas booking company i.e. Booking.com or Expedia, please cancel your booking with them directly.

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We are a boutique Motel with five units, a last minute cancellation will impact heavily on our business.

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