OUR COVID-19 RESPONSE
The health and wellbeing of our guests and employees is our top priority at Two Tree Lodge.
Covid 19 Response
Thank you for choosing to stay at Two Tree Lodge in Marlborough.
Please note we are NOT providing isolation or quarantine facilities or if you have recently left MIQ.
We do NOT accommodate emergency housing at our property.
These measures are informed by Ministry of Health guidelines , Hospitality NZ etc and can be viewed at the links below.
If you have any questions or concerns, please do not hesitate to contact us.
We have reviewed our already rigorous cleaning and sanitising procedures to ensure the risk of spreading COVID-19 is mitigated, this includes use of products such as Viruclear. This includes and is not limited to the following:
Our team is always briefed with any changes to COVID alert levels and with regards to the products for sanitising along with methods and actions for their safety and that of our valued guests to ensure the highest level of always understanding and care.
Our communal areas are limited to the office and the outdoor shared patio (for use of the Spa Studio and Deluxe Studios 2 and 3). These communal areas have increased cleaning for the benefit of all our guests.
Hand sanitizer is available in the office and our staff have gloves, masks, and sanitizer at their disposal.
We can offer contactless check in and out, using text communication for lockbox codes and payment can be taken via the credit card details at the time of booking, please advise if you wish to utilise this option.
Servicing of rooms will not take place with guests present and we require 15 minutes either side of the service to air the room.
We wish to support all our travellers in these difficult times please contact us if you require further information or clarification, we are happy to help.